Workreach Lab provides a wide range of innovative research, data science/analytics, and technology services and products for employee assistance, mental health, and counseling platforms. Multiple services can be integrated depending on the project goals.
We provide research, analytics, technological solutions, and other data-driven services and tools that affect positive change and improve business outcomes. Clients include EAPs, the mental health service industry, counseling platform providers, insurance companies, employers, groups benefits providers and others.
We help employers deploy evidence-supported approaches and strategies aimed at improving psychological health in the workplace. From workplace mental health assessments to advanced research that informs strategies that improve outcomes in the workplace. Academic quality research but designed with application in mind.
OUR SERVICES AND PRODUCTS
STRATEGIC OUTCOME MEASUREMENT SERVICES
For employee assistance, mental health, and counseling platforms
With new platforms and competitors emerging every year, differentiating and demonstrating value can be a challenge for providers of employee assistance, mental health and counseling platforms. Go beyond the basics with unique approaches and tools developed by Workreach Lab for the industry. Advanced methodologies for new insights and applications, and for providers wanting to better leverage outcome outcome measurement.
DATA SCIENCE AND ANALYTICS
For next-generation case management, service delivery, and outcomes
For EAPs, mental health, and counseling platforms, we offer a number of novel and innovative data-driven tools based on analytics and predictive modelling. These include advanced counselor metrics and an analytics-based counselor profiling process to maintain a high quality network of service providers and increase cost-effectiveness.
MACHINE LEARNING PREDICTIVE MODELING
We develop predictive models and analytics that inform care pathway
Our Predict+Resolv process develops and deploys machine learning predictive models that predict case outcome of service users at time of intake to inform early care pathway and service delivery in ways that improve client outcomes and service cost-effectiveness.
WORKPLACE PSYCHOSOCIAL RISK ASSESSMENTS
Innovative workplace psychosocial risk assessment services
Deployed by organizations wanting to improve working conditions, address and prevent mental health issues and job stress, and achieve a healthier and more productive organization. Provides useful information based on advanced statistical modelling for the prioritization of psychosocial working conditions that need to be addressed to maximize health and productivity
WORKPLACE ASSESSMENTS OF BARRIERS TO HELP-SEEKING
Innovative assessments of psycho-behavioural barriers to help-seeking in the workplace
Deployed by organizations wanting to increase mental health help-seeking in the workplace and to achieve a healthier and more productive organization. Provides useful information based on advanced statistical modelling for the prioritization of psycho-behavioural barriers to help-seeking in ways that, if addressed, will increase use of workplace mental programs/benefits in a time of need.
Apps and tools to facilitate client intake, case management and outcome measurement
We offer a number of novel and innovative technology solutions, including a cloud EAP intake app, a counsellor matching app, and database/automation systems for outcome studies and measurement.
RESEARCH AND ANALYTICS FOR DISABILITY CLAIMS MANAGEMENT
To help insurance companies address the individual and financial costs of mental health-related disability claims
We help insurance companies leverage existing mental health services and benefits such as EAPs. Through robust research we can determine the impact of your EAP (or other intervention) on claim duration and return to work, and through data science approaches we optimize the delivery of these services in ways that improve psychological health and reduce duration of disability and claim payouts.
Development and validation of psychometric tests in employee assistance and mental health
We can develop/construct custom psychometric tests and scales that measure psychological, mental or behavioural styles/capabilities/outcomes in employee assistance and mental health. We can also validate existing scales and measures using advanced research and statistical techniques.
REPRESENTATIVE SURVEYS OF WORKERS
Nationally or regionally representative surveys to identify trends
We can conduct nationally or regionally representative surveys of workers to identify trends in workplace mental health and a broad range of workplace issues. Advanced statistical analyses in addition to descriptive analyses can be deployed to answer a wide range of inquiries and research questions.