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The Total Unproductive Time at Work Index (TUTWI-3)

While there exists many self-report instruments to measure individual-level work performance, productivity data captured by such scales are poorly amenable to monetization.

The primary limitation to existing approaches to monetization of productivity losses with self-reported work performance scales is that most instruments do not reliability produce a measure of lost productive time (LPT) which is required for monetization. Scales that are currently used to estimate LPT generally require the conversion or recoding of original scores, an approach which may be contentious and unscientific.

To address this Workreach Lab developed and validated the Total Unproductive Time at Work (TUTWI-3), a brief self-report measure of work performance for the direct quantification and monetization of lost productive time at work.

TUTWI-3 distinguishes and combines two types of unproductive time that occur while on the job: time not working at all when expected to be and time working but at a lower than expected performance level. Monetization of lost productivity is based on the final score of the index, a proportion of lost productive time at work (from 0 to 100% of the time), which can be used to calculate employer costs due to productivity loss based on wage information.

An internal validation study by Workreach Lab indicated that scores on the TUTWI-3 correlate with other measures of work performance as well as mental health and additional workplace and behavioural outcomes.  It was also found sensitive to changes following  workplace mental health counselling.

The validation study findings and the TUTWI-3 will be made available  to the public in the near future.

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